HomeKL-LämpöOur operating principle

Our goal is to deliver products and services that fulfil our customers’ individual needs – with an emphasis on responsibility and cost-efficiency. We consider it a matter of honour to understand the customer’s overall situation and needs, and to find the best solutions for each purpose. Our quality management system is ISO 9001 certified, and we strive for continuous improvement in all aspects of our business.

KL-Lämpö strives for a more sustainable world. We have achieved a good score in the EcoVadis sustainability assessment, and we have created our own sustainability program. We are also committed to complying with the Responsible Care program, which is an international, voluntary responsibility program for safety, health and environment within the chemical industry.

Learn more about our sustainability and responsibility >

Operational reliability and cost savings

Water treatment is an integral part of the preventive maintenance of heat transfer systems. Well-managed water treatment reduces the need for equipment maintenance and downtime in production. This makes it possible to postpone pending investments into the future, which results in considerable cost savings.

The optimal operation of heat transfer systems calls for clean heat transfer surfaces. The purpose of our water treatment services is to control the corrosion rate of heat transfer systems and to prevent scale and deposits. Water treatment also ensures the best possible quality of water for different applications.

Our mission

Our mission is to help our customers increase the energy efficiency and reliability of their operations in an environmentally friendly way, and to reduce their costs.

Our values

Our values are based on customer-orientation, reliability, sustainable development, responsibility and wellbeing at work. We invest in the expertise and well-being of our personnel and in long-term employments.  

Our vision

In our core business, our aim is to become one of the most important service providers in Finland. However, we also want to establish business relations worldwide.

Our operating policy

Our operating policy specifies the principles that we follow in our operations with regard to customer satisfaction, quality management, and sustainability. It is based on our mission, values and vision.

We serve our customers in a comprehensive and customized way, with a focus on their individual requirements. Therefore, our water treatment products and services are constantly developed based on our customers' needs and in close cooperation with them.

Certified quality management system

Our quality management system complies with ISO 9001 standards. Our business is based on the continuous improvement and development of our processes.

Our quality management system is evaluated and audited regularly, and it serves as the guiding principle for our management. We also count on our partners to act responsibly and reliably to meet with the requirements of our quality management system.

ISO 9001:2015 certificate ›